Lessons from a Failed Texas Tutoring Program
A suburban district鈥檚 experience with a virtual provider, experts say, reinforces the importance of sticking to a high-dosage tutoring model.
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By the fall of 2021, predictions of steep declines in students鈥 learning due to pandemic school closures had come true. Gaps between the highest and lowest learners were widening.
That鈥檚 when a large suburban school district in Texas, flush with COVID relief funds, signed a contract with a virtual tutoring provider to deliver extra help to students in 28 schools who had fallen below grade level. Research showed that could produce significant gains for students and was far more effective than on-demand models.
But the district鈥檚 program , according to a recent study from Stanford University鈥檚 National Student Support Accelerator, which focuses on studying and expanding effective tutoring. Students even lost ground in reading and would have been better off with 鈥渂usiness-as-usual鈥 support, like small group instruction or using a computer program for extra practice.
Experts view the findings as a cautionary tale of how tutoring can go wrong.
The district had to wait on background checks for tutors, many students were still chronically absent and the tutoring sessions often conflicted with other lessons or special events. As a result, students didn鈥檛 receive the 30 hours or more required under a mandating tutoring for those who failed the annual state test. Instead of five days a week as planned, 81% of the students attended tutoring three or fewer days, and most students worked with a different tutor every time they attended a session.
The findings reinforce the importance of protecting the time students are supposed to receive tutoring, said Elizabeth Huffaker, an assistant professor of education at the University of Florida and the lead author of the study.
High-dosage models 鈥 featuring individualized sessions held at least three times a week with the same, well-trained tutor 鈥 can still 鈥渄rive really significant learning gains,鈥 she said, 鈥渂ut in the field, things are always a little bit more complicated.鈥
For parents, the Stanford study can help explain why children might not make gains, even when their district offers extra help, said Maribel Gardea, executive director of MindShiftED, a nonprofit advocacy group and network of about 5,000 parents in the San Antonio area. Despite the billions states received in relief funds, many students still haven鈥檛 reached pre-pandemic levels of performance.
鈥淲e knew that high-dosage tutoring was one of those things that was proven,鈥 Gardea said. 鈥淭here was research, but we never saw those results.鈥
She urges districts to include parent groups like hers in planning tutoring and choosing providers. But she added that too many parents are unaware their children are behind, much less equipped to judge whether a program is set up for success.
鈥淭he trust has been lost for such a long time,鈥 she said. 鈥淧arents just send their kids to school and they hope for the best.鈥
鈥業t鈥檚 logistics鈥
The results add to a growing body of research at a time when tutoring has shifted from being viewed as an emergency stopgap to an ongoing teaching strategy, according to released last week from Whiteboard Advisors, a consulting organization.
The authors鈥 interviews with state and local education leaders, researchers and tutoring providers showed that while many schools lean toward in-person tutors, 鈥渆ffective virtual models persist鈥 in many districts. Going forward, they expect more schools to use tutoring as a pipeline for recruiting and training new teachers.
Districts have learned a lot about tutoring since that first, full year back after school closures, one in which districts saw staff shortages, record levels of absenteeism and disruptive behavior from students. have passed legislation to support tutoring or provide at least some short-term funding to keep programs running now that federal relief funds have expired. Some districts, including , are designing contracts that reward tutoring providers with more money when students pass tests or make other significant gains.
Recent shows an increase since December 2022 in the share of schools offering high-dosage tutoring, from 37% to 42% 鈥 especially in the South. But the results of the study show that just giving tutoring a high-dosage label doesn鈥檛 mean students will receive the help they need.
鈥淚t鈥檚 logistics,鈥 said T. Nakia Towns, chief operating officer at Accelerate, which funds research on tutoring and other recovery efforts. 鈥淵ou have to have the scheduling. You have to have the identification of the students.鈥
High mobility, absenteeism
To encourage the tutoring provider and the Texas district to participate in the study, the researchers didn鈥檛 identify them. But an official with the district, who spoke on background, told 社区黑料 that one reason tutoring didn鈥檛 start until the middle of the school year was because leaders waited for winter test data to ensure they were selecting students who needed the most help.
The state required tutors to pass federal background checks, a process that added delays, and it took time to find bilingual tutors and those with special education experience. Students who were furthest behind academically 鈥渨ere also the same students who had high mobility or high absentee rates,鈥 the official said.
School assemblies interfered with the tutoring schedule, and some principals, the official said, were less supportive of virtual tutoring in general. Now, he said, the district offers in-person afterschool tutoring as one option, but also builds intervention time into the school day for all students.
Tutoring during school hours increases the chances that students will actually get the service, but the model creates some challenges, Huffaker said. Tutoring is now 鈥渃ompeting with other instructional practices during the school day.鈥
That includes lessons that teachers are presenting to the whole class and don鈥檛 want students to miss, the district official added.
Recent findings from another tutoring study, the , provides further proof that the more tutoring students receive, the greater their gains. But the 鈥渂ad news,鈥 according to the researchers, from the University of Chicago and MDRC, was that students often didn鈥檛 receive as much tutoring as originally planned.
鈥淐onversations with the operators suggest schools felt they simply had too many competing demands on limited instructional time,鈥 the authors wrote.

Another takeaway from the Stanford study is the 鈥渃ritical role鈥 of relationships between tutors and students, said Rahul Kalita, co-founder of Tutored by Teachers, a virtual provider with a network of over 6,800 certified teachers. In the , one of its largest clients, students are approaching pre-pandemic levels in reading, and nearly 70% of third graders passed a reading test this year required for promotion to fourth grade.
Without 鈥渃onsistent, human-to-human connection,鈥 Kalita said, results will be similar to on-demand 鈥渆dtech tools鈥 that researchers have found to be ineffective.
鈥楽tart with the curriculum鈥
Not only did Texas students not receive enough tutoring, the research team found a weak relationship between their sessions and the material they needed to know for tests. Tutors covered about a third of the math standards and only about half that in reading.
But this is an area where some tutoring companies have shown improvement, said Towns, with Accelerate. More successful providers, she said, 鈥渞eally start with the curriculum,鈥 and hire experts with 鈥渄eep knowledge around literacy or math.鈥
now show that remote tutoring can be just as effective as in-person programs. That鈥檚 why she encouraged districts not to give up on virtual models.
鈥淐oming out of the pandemic,鈥 she said, 鈥渆verybody was just like, 鈥楲et’s try anything. Anything is better than nothing,鈥 and in fact that’s not true.鈥
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